Standard Bank Malawi has sent four of its outstanding employees on a luxury boat cruise from Barcelona in Spain to Rome in Italy as a token of appreciation for their excellent performance in 2014.
The four are Dora Mangulama, Ben Chakachadza, Bamusi Mapfupa and Charles Namanja Jnr. They excelled in their respective areas of expertise of customer service and sales under personal and business banking.
Standard Bank Malawi Head of Personal and Business Banking, Margaret Kubwalo-Chaika, said the trip is an annual initiative of the Standard Bank Group aimed at motivating excellence in individual performance under the bank’s Personal and Business Banking ‘Mark of Excellence Awards’
She said the four Malawians have joined 120 other winners from Standard Bank group operations in Africa aboard the ‘Allure of the Seas’.
“As an employer of choice Standard Bank recognises excellent individual efforts that contribute to the overall success of the bank’s business,” said Kubwalo- Chaika.
“We have set the bar very high and for anyone to win the Excellence Awards which uses a group rating matrix [to prove] that they’re indeed outstanding in the business,” said Kubwalo-Chaika.
The rating matrix, according to Kubwalo- Chaika, measures innovation, making Standard Bank best workplace, customer service, sales excellence, efficiency, as well as leadership excellence.
She said the four employees have become models of excellence to other employees in the bank and that it is the hope of the bank that the award will inspire them to scale even greater career heights within the bank.
Previous outstanding performers travelled to Cape Town, South Africa where they visited the Table Mountain and other places of attraction around the cape.
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