Crystal Management Consult, a Zomba-based firm with focus on Human Resource Management (HRM) and customer service, has challenged HRM practitioners to strive to serve the masses without fear or favour.
The firm organised a workshop at Grace Bandawe in Blantyre aimed at equipping HRM personnel with skills in practical human resource management and customer care services.
Crystal Management Consult lead trainer, Bright Sitima, who also works for Nissan Malawi Limited, said the workshop highlighted areas like human resource audit, Malawi Labour Law, absence and turnover management, performance and employee management.
Sitima said the training was a great success and that they expect human resources managers and customer care officers to improve their performance in their various workplaces.
“Crystal Management Consult further seeks to provide plans to carry out training in August 2018,” he said.
Crystal Management Consult provides trainings and consultancy services in HR management across the country.
The workshop attracted 12 HRM practitioners from Illovo Sugar Malawi, Dynamic Freight Services, Namikango Mission, Catholic Relief Development, Crecom, CIC Insurance, Malawi College of Accountancy and MSH.
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