Transport operators suspend services - The Times Group Malawi

Transport operators suspend services in Malawi

Post was last updated: March 27, 2020

Some air and road passenger transport operators have been forced to suspend operations to prevent the spread of the coronavirus.

Latest to make the announcement is Ulendo Airlink, a subsidiary of the Ulendo Malawi Group and South Africa-based bus operator, Intercape.

In a statement, Ulendo Airlink indicated it has suspended its flight services until further notice due to coronavirus fears.

The company said their operational base relies heavily on tourists visiting the region as well as local corporate and travellers whose traffic has drastically decreased in the wake of the pandemic.

“Passengers holding confirmed flights with Ulendo Airlink will be contacted directly and ticketed itineraries refunded in accordance with our terms and conditions, including special dispensations for cancellations caused by Covid-19,” reads the statement.

However, Ulendo Airlink Chief Executive Officer, Rob McConaghy, said the Ulendo Corporate Travel, Tours and Safaris teams will continue to operate.

“We will re-assess the situation as it develops and look forward to resuming flight services as restrictions are lifted and the global community is once again free to safely enjoy the wonders of travel,” McConaghy said.

Intercape Country Manager for Malawi, Joseph Dziwani, said the company has cancelled all scheduled departures from midnight.

“All customers who had already booked tickets between today and April 16 will be refunded in a form of a voucher which can be redeemed any time after the said date,” Dziwani said.

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