Key Business Points
- Financial inclusion can be enhanced through innovation and collaboration among financial market dealers, as urged by Financial Market Dealers Association (Fimda) president Leslie Fatch.
- Digital innovation is key to Malawi’s next frontier in financial inclusion, with artificial intelligence and a cashless economy being essential ingredients, according to Click Mobile CEO Sam Chiwanda.
- Policy reform is necessary to move from traditional to digital banking space, and Malawi can learn from Africa’s leaders in technology, as noted by Bridgepath Capital CEO Emmanuel Chokani.
The Financial Market Dealers Association (Fimda) annual lakeshore conference in Mangochi brought together industry leaders to discuss innovation through digital inclusion. Fimda president Leslie Fatch emphasized the need for product innovation to enhance financial inclusion, citing the small size of the country’s financial markets. He encouraged fellow financial market dealers to think outside the box and tap into other markets. Fatch also stressed the importance of implementing discussed ideas, rather than just having discussions. As he put it, "Kusintha kwa masamba ndi mfundo" (innovation is key), and financial market dealers should strive to improve their processes to enhance efficiency.
Collaboration with the Reserve Bank of Malawi is crucial to enhancing cyber security, according to Sparc Systems founder and group managing director Wisley Phiri. He noted that some of the challenges facing financial market dealers can be resolved through collaboration and building capacity. Click Mobile CEO Sam Chiwanda also urged financial institutions to be innovative to survive the tough business terrain, emphasizing the need to adopt a cashless economy. He observed that "uch APC ndi ing’ono" (a cashless economy is a vital ingredient) of financial inclusion, and authorities should address challenges related to infrastructure and Internet accessibility.
Bridgepath Capital CEO Emmanuel Chokani noted that Malawi has made significant strides in digital financial inclusion, and innovation is changing people’s behavior. He emphasized the need for policy reform to move from traditional to digital banking space, and Malawi can learn from Africa’s leaders in technology. RBM chief examiner for consumer protection Madalitso Chamba cited low awareness and financial literacy as some of the challenges facing the formal financial market, as well as a lack of trust and confidence in the system. The conference highlighted the importance of innovation and collaboration in driving financial inclusion and economic growth in Malawi, and "kuzathamanya ndi kugwira ntchito" (innovation is key to success).
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