Key Business Points
- Improved service quality and increased customer base have contributed to TNM plc’s strong financial performance, with expected profit after-tax to rise by 108-128% compared to 2024.
- The company’s investment in network infrastructure and employee dedication have been key drivers of its success, leading to noticeable improvements in service reliability and customer experience nationwide.
- TNM plc has announced a bonus equivalent to three months’ salary for all staff to reward good performance, with one-third paid in December 2025 and the remaining two-thirds to be paid in March.
TNM plc’s chief executive officer, Michel Hebert, has attributed the company’s strong performance to the dedication of its employees across all business units. The company’s continued investment in network infrastructure, combined with the commitment of staff, has led to noticeable improvements in service reliability and customer experience nationwide. Hebert emphasized that this success did not happen by chance, but rather as a result of the disciplined and consistent effort of the company’s people. As a result, 2025 marks a clear turnaround for TNM, with improved service quality attracting more customers and strengthening the company’s financial performance.
To reward good performance, the TNM plc board approved a bonus equivalent to three months’ salary for all staff. According to the company’s human resources and administration director, Dalitso Nkunika, the bonus payment and salary increment will help address real needs. The company will continue to support its people, recognizing the importance of its employees in driving business success. As Hebert noted, "our people’s disciplined and consistent effort" has been instrumental in achieving the company’s goals.
The company’s financial performance is expected to be strong, with profit after-tax for the year ending December 31, 2025, expected to be between K20.915 billion and K22.879 billion. This represents an increase of between 108% and 128% compared to K10.053 billion recorded in 2024. As a listed company on the Malawi Stock Exchange, TNM plc’s performance is closely watched by investors and zifukwa zake za kibiashara, or business stakeholders. The company’s success is a positive development for wenye biashara, or business owners, and wafanyabiashara, or entrepreneurs, in Malawi, as it demonstrates the potential for growth and investment in the country’s telecommunications sector.
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