It is certainly frustrating to have any electricity fault, especially one that makes your house, flat(apartment), or building not have lights. We are living in a digital age and electricity is more than just essential, it is a necessity. With that said, we hope this page helps you contact the right people to help you solve your problems right away. Remember, it is your tax money that funds Escom, you have every right to ask for help and it is their duty to help you. Let us know if we need to update any information below by contacting us. You can also find out how to report a fault for a city in the southern region and northern region of Malawi.
NOTE: Since April 2023: You can call 3030 for free on Airtel and TNM to reach Escom support without using your minutes/units if you are in Lilongwe.
NOTE: You can also try the Escom Mobile app to report faults or problems.
Report Escom fault in Lilongwe
Escom Fault Lilongwe Contact Numbers
- 01750555
- 01750528
- 0999 970171
- 0888 354947
- 0999 970170
- 0880 761797
- 0999 970172
- 0888 863438
- 0999 912079
AREAS COVERED: Dzalanyama Forest, Ndaula, Chintchafu, Phirilanjuzi,Malingunde,NRC,Likuni, Chinsapo, Bwemba, Dam 1 & Dam 2,Chitipi, Njewa, area9, Area 6, area 5, Area 1, Area 2, Area 3, Area 4, Area 33, Falls, Mchesi, Kawale I & II, Biwi, Area 17, Barracks, 21 New Lines, Chilinde, Kaliyeka, Area 22 A.
Report Escom Fault in Bunda Turn-Off
Bunda Turn-off Escom fault Contact Numbers
- 0999 970170
- 0999 970172
- 0999 912079
- 0888 354947
- 01 750555
- 01 750528
- 0880 761797
- 0888 863438
- 0999 970171
AREAS COVERED: Area 23, area 24, Area 36, Area 38, Six miles, Katantha, Kaphiri, By-Pass Road, Nanjiri,Nathenje, Kalumbu, Matapila, Chioza, Kamphata, Nkhoma Hospital, Mkhola,Chadza, Bunda College,Guzani,Pondamali, Chiseka,Mlare, Mitundu,Kampini,Katchale, Mkozomba, Kambanizithe, Chiunjiza, Dickson, Dzalanyama.
Report Escom Fault in Kanengo City Center
Kanengo City Center Escom fault Contact Numbers
- 0999 970170
- 0999 970171
- 0999 912079
- 0888 354947
- 0880 761797
- 0999 970172
- 0888 863438
- 0880 876911
- 01 750555
- 01 750528
AREAS COVERED: Areas 10, 11, 12, 13, 14, 16, 44, State House, Area 43, Area 47(includes sector 1, sector 2, sector 3, sector 4 and Sector 5) Namitete, Chitedze, Kasiya, Chileka, Chitipi, Mpingu, Mtandire, Mtsiriza, Kanyerere, Mkoko, Mudi, Kasonjola, Area 15, Area 18.
Report Escom Fault in Kanengo
Kanengo Escom fault Contact Numbers
- 0999 970172
- 0880 761797
- 0888 354947
- 0880 761797
- 0999 970170
- 0888 863438
- 0880 876911
- 01 750528
AREAS COVERED: Kanengo, Lumbadzi, Salima Road, Area 28, Area 30, Mgona, Msambo, Chiwamba, Chimoka, Area 25, Ngwangwa, Kafukwe, Chiwoko, Area 51, Kabudula, Mbabzi, Chilikhanda, Nsaru, Malembo, Area 49.
Report Escom Fault in Kasungu
Kasungu Escom fault Contact Numbers
- 01 253350
- 0999970177
- 0885 913654
- 0881 879461
AREAS COVERED: Kasungu.
Report Escom Fault in Dedza
Dedza Escom fault Contact Numbers
- 01 223089
- 0999 961056
- 0885 983802
AREAS COVERED: Dedza.
Report Escom Fault in Salima
Salima Escom fault Contact Numbers
- 0885 979870
- 0885 979845
- 01 262257
- 0999 970174
- 0885 979870
- 0999 961057
AREAS COVERED: Salima.
Report Escom Fault in Dowa
Dowa Escom fault Contact Numbers
- 01 282262
- 0999 970179
- 0885 979829
- 01 286166
- 0999 970176
- 0999 961057
- 0999 961 063
AREAS COVERED: Dowa, Mponela.
Report Escom Fault in Mchinji
Mchinji Escom fault Contact Numbers
- 01242252
- 0999 970180
- 0999 969 930
AREAS COVERED: Mchinji.
Report Escom Fault in Nkhotakota
Nkhotakota Escom fault Contact Numbers
- 0888 844613
- 0885 979754
- 01 295325
- 0885 979713
AREAS COVERED: Nkhotakota, Dwangwa.
Report Escom Fault in Ntchisi
Ntchisi Escom fault Contact Numbers
- 01 285395
- 0885 979830
- 0995134717
AREAS COVERED: Ntchisi.