It is certainly frustrating to have any electricity fault, especially one that makes your house, flat(apartment), or building not have lights. We are living in a digital age and electricity is more than just essential, it is a necessity. With that said, we hope this page helps you contact the right people to help you solve your problems right away. Remember, it is your tax money that funds Escom, you have every right to ask for help and it is their duty to help you. Let us know if we need to update any information below by contacting us. You can also find out how to report a fault for a city in the central region and southern region of Malawi.
NOTE: Since April 2023: You can call 3030 for free on Airtel and TNM to reach Escom support without using your minutes/units if you are in Mzuzu.
NOTE: You can also try the Escom Mobile app to report faults or problems.
Report Escom fault in Mzuzu
Escom Fault Mzuzu Contact Numbers
- 0999 966182
- 01 311406
- 0885 979700
AREAS COVERED: Old town, City Centre, Chimaliro, Fair Clough, Government Choma Forest, Mchenga Utuwa, Chibanja, chibavi, Mzirawaingwe, Zolo Zoro, Katawa, St. Johns, Msongwe, Hill top,Katoto, Kaboko, Sonda, Area 4, Kaviwale, Kaning’ina, Geisha, Lusangazi, Lukalazi, Nthunga, Lunjika, Area 6, Usisya, Khondowe, Rwarwe, Mbaba, Luwinga, Nkholongo, Lupaso, Central Hospital, Mzuzu University, Mtaya, Dunduzu, mzuzu Academy, Ekwendeni, Chambo, Kaweche Border, Kafukule, Kabwafu, Mpherembe, Mbalachanda, Kazuni.
Report Escom Fault in Mzimba
Mzimba Escom fault Contact Numbers
- 0999 013424
- 0999 966 183
- 0888 893 459
- 0999671467
AREAS COVERED: Msanvi, Lojwa, Chiramatawo, Jenda, Champhira, Lunjika, Ngomiyawo, Endingeni, Malinyete, Bulala, Chafisi, Edingeni, Mbawa, Mqocha, Kakumbi, Raiply, Nthungwa, Chikangawa, Kavukula, Chanthombaa, Chinkusa, Kazomba, Mabushu, St. Pauls, Chasato, MBC, Manyamula.
Report Escom Fault in Karonga
Karonga Escom fault Contact Numbers
- 0999 846094
- 01 362812
- 0885 979725
- 0997 755307
AREAS COVERED: Chilumba, Uliwa, Bumbi, Hara, Majaliro, Chirumba Barracks, St. Annie, Kirola, Wowve, Chikusa, Nyungwe, Ngala, Mulare. Songwe Border, Ngana, Ngisi, Iponga, Iyembe, Mayoka, Pusi, Kashata, Masoko, Kasantha, Kiwe, Mwaulambo, Ngelenge, Mwentete, Mwakawana, Lushako, Iyombo Kasowa, Silu. Luwila, Baka, Malema 1 & 2, Old town, Mwanjawala, Kambwe, City Centre, Mwambuli, Malghemo, Mwafilaso, Mwanyesha, John Dubbey, Mayemo, Ipiana, Mwenyelondo, Lurali, Lupende, Mwenelupembe.
Report Escom Fault in Rumpi
Rumpi Escom fault Contact Numbers
- 01 372 265
- 01 372 293
- 0885 979 727
- 0993 017 494
- 0888 202488
AREAS COVERED: Rumphi, Mlongoti, Tereka, Staff Quarters, Chikaznga, Kaperemera Matunkha, Nyika, Bumba, Kawajawaja, Msika wa Njala, St, Denis, Phalafito, Ntangwanika, Javhala, Chankhomi. Chozoli, Chikwawa, Nkhozo, Chitipwiri, Bolerpo, Chirambo, Mwachanda, Luvili, Bembe, Kawaza, Mwazisi, Waliro, Chiteche, Katumbi, Nthawatawa, Hewe, Njuma. Mgozga, Luzi, Kakoloha, Mkombezi, Chinyolo, Mzokoto. Phwezi, Chivungulu, Msambanyama, Likali, Ng’onga, Lubagha, Chitulu, Mhuju, Sidira, Mphwamphwa, Mbulunji, Katuli, Chimyanga, Ntchenachena, Lura, Khowe, Phoka, Livingstonia, Junju, Jalawe, Chiweta, Zowa, Luwuchi, Mlowe, KambirombiroJolozi, Jalawe, Chiweta, Zowa, Luwuchi, Mlowe, Kambirombiro, Katete.Chanyoli, Betere, Bowe, Vongo, Mlalaji, Katowa, Khuyu, Elunyeni, Kamwe, Kacheche, Emanyaleni, Madise, Thimalara. Njakwa, Bwengu, Kawanda, Enukweni, Cizaula Emoyeni. Kamphenda, Jeka, Katowo, Chiteche, Katumbi, Nthawatawa, Kisombe, Njombo, Engutwini, Chankhanga, Hewe, Njuma.
Report Escom Fault in Chitipa
Chitipa Escom fault Contact Numbers
- 01 382281
- 0885 979 704
- 0888 204294
- 0999 688550
- 0885 979704
AREAS COVERED: Lwakwa, Kafola, Kasisi1. & 2, Kameme, Udonda, Nkhanga, Ipenza, Titi, Mwamukumbwa, Kapenda, Mbirima and Nahatobo Muwanga, Mumba, Chaba, Chembo, Chisenga, Elephant Tree, Ngwenya, Nkhumano, Wenya, Mpale, Kavukuku, Vinkhonde, Nthalire, Kalowe, Therere,Kapirinkhonde, Mahowe,Mibanga. Kapoka, Chipwera, Kalenge, Chisi,Misuksu CDSS, Misuku, Mwalingo, Model, Katutula, Isharikira, Yamba, Sanjemuleke, Kawale, Nthandizi, Jombajomba, Mango line.
Report Escom Fault in Nkhata Bay
Nkhata Bay Escom fault Contact Numbers
- 01 357 211
- 0888 202 499
- 0994 434 642
- 0885 979 641
- 0881 370 192
- 0994 021 545
- 01 352102
AREAS COVERED: Chintheche, Kachele, Chiwana, Tukombo, Liuzi, Kalowa, Dwambazi, Kasitu, Msomba, Lisambi, Chintheche, Chiwaza, PVHO, Chihame, Tree, Malaza, Sambani, Bandawe, Makuzi, Kapesya, Kawalazi, Mzenga, Kavuzi Trading, Vizara, Chombe, Nkhwali, Banga, Sanga, Old Maula, Mdyaka, Chituka, Chifira, Kande, Makomboni, Lichinzi, Chindozwa, Mtililwa, Kakumbi, Matayilosi, Mkandira, four ways, Chihame Kamoza, Chisu, Majiga, Nkatabay New Hospital Lindina, Mkondezi, Mkwiya, Phirisingo, Kaboko, Kasweswe, Pundu, Mpamba, Chinguluwe, Lwazi, Kavuzi Mwenera.
Report Escom Fault in Likoma Island
Likoma Escom fault Contact Numbers
- 0992 634 971
- 0996 718 262
- 0999 378722
AREAS COVERED: Likoma Island
Report Escom Fault in Chizumulu Island
Chizumulu Escom fault Contact Numbers
- 0996 718261
- 0994 322976
- 0884 950 877
AREAS COVERED: Chizumulu Island