Retrieve token from LWB

How to retrieve lost Lilongwe Water Board Token

Post was last updated: July 14, 2022
Retrieve token from LWB
Retrieve Lilongwe Water Board Token

Hello everyone, on this page you will be learn how to retrieve your lost Lilongwe Water Board token. This problem happens to many of us but luckily we are living in a digital age where most of the data that we consume, produce or otherwise, is saved somewhere online. With that said, don’t worry, if you have recently bought some Lilongwe Water Board prepaid tokens and you didn’t receive the token on your phone or maybe you bought it at a Lilongwe Water Board outlet but the receipt has been lost or damaged, you will still be able to recover your token.

What are Lilongwe Water Board Tokens?

A Lilongwe Water Board token is a 20 digit number issued upon purchase that will release the specified amount of electricity (in Cubic metres/m3) on your Lilongwe Water Board Prepaid Meter.

How do Lilongwe Water Board Tokens work?

When you go to an Lilongwe Water Board outlet, bank, or use a mobile provider to request a token, you first have to provide your meter number. Once you do that, a request is automatically sent to Lilongwe Water Board and Lilongwe Water Board will then supply a token back to you with whatever amount of Tokens you have decided to purchase.

Check your Lilongwe Water Board Token online

To check your current and past tokens that for your Lilongwe Water Board meter, you simply go here: https://www.lwb.mw/web-token/

  • On that page all you have to do is enter your meter number and it will be displayed for you.

Retrieve Lilongwe Water Board Token Call Centre

  • Just dial 253 on your Airtel or TNM phone number, this number is toll-free meaning it will not use any of your units on your phone.

Retrieve Lilongwe Water Board Token WhatsApp

You can retrieve your Lilongwe Water Board token if you message Lilongwe Water Board on their official WhatsApp numbers:

  1. 0888 580 849
  2. 0885 197 772
  3. Send “Hi” to 0880 849 079(This is a special WhatsApp that was created by FDH, but anyone can use it regardless if you are a customer with FDH or not)
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